Contact Us

Have a question about your order or need help placing one? We'd love to help!

Email: customerservice@thewillowtree.com
Phone: (256) 952-9220

Customer Care Hours
Monday–Friday: 9:00 AM – 5:00 PM CT
Saturday: Closed
Sunday: Closed

Our warehouse is open for local pickup during business hours. If you've selected local pickup at checkout, you'll receive a notification as soon as your order is ready.

Need assistance outside of business hours? Our Customer Care team is also available during every LIVE sale to answer questions in real time and help you shop with confidence.

We're always happy to help and look forward to serving you!

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